Shipping & Delivery Policies
WE SHIP GLOBALLY
All In-stock items are shipped within 24-48 working hours and delivered within 4-5 business days from the date of order.
All out of stock items are shipped within 1-6 working days and delivered within 2-3 business days from the date of shipment. We will inform you about the exact status of your order via call or email and you may cancel or wait for the items to be delivered. We will refund your money only in this case.
If you wish to expedite an order kindly email email@example.com or WhatsApp us at +91 9953980567 (Mon-Sat 10:00 AM to 8:00 PM) in India, and we will try our best to ensure timely delivery. However, we don’t accept urgent orders.
We offer free shipping on all orders within India.
For Other Countries
We offer free shipping on all international orders over $150 (or Equivalent Currency). A standard shipping charge of $26 (or Equivalent Currency) for upto 1 Kilograms will be charged for all international orders below $150.
To ensure safe and timely delivery, we only use reputed courier services such as DHL, Blue Dart and Fedex. We will email you a tracking number as soon as your items our shipped. Deliveries will only occur between Monday-Friday. Orders will not be shipped or delivered on National Holidays.
In the unlikely event that we processed your order incorrectly or shipped you a defective item, we will gladly replace the item for you. Please contact us within 24 hours of receiving the items along with the courier opening video from removing the label to checking the product in your hand.
We individually wrap each item in your order with our signature Kalin Couture packaging.
Delivery times on customized orders may vary. To know more, please send us an email at firstname.lastname@example.org or WhatsApp at +91 9953980567 for exact delivery times on such orders.
Items may be shipped separately.
The customer will be liable to pay all local taxes/duties if any.